Terms of service

Welcome to Shopneex. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using Shopneex, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website.

2. Eligibility

By using our website, you represent that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.
  • The information you provide is accurate and complete.
  • You have the legal capacity to enter into a binding agreement.

3. Products & Services

Shopneex offers products for sale through its ecommerce platform.

We reserve the right to:

  • Modify or discontinue products without notice.
  • Limit product quantities.
  • Refuse service or orders at our discretion.
  • Correct pricing or product description errors.

4. Pricing & Payments

  • All prices are displayed in the applicable currency.
  • Prices may change without prior notice.
  • Payment must be completed before order processing, except for Cash On Delivery (COD) orders.
  • We reserve the right to cancel orders resulting from pricing or technical errors.

5. Order Acceptance

After placing an order, you will receive an order confirmation.

However, receipt of an order confirmation does not guarantee acceptance of your order.

Shopneex reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or misuse.
  • Limit quantities purchased by a customer.

6. Shipping & Delivery

Shipping and delivery timelines are estimates and may vary based on location, logistics, and external factors.

Shopneex is not responsible for delays caused by:

  • Weather conditions
  • Transportation disruptions
  • Customs clearance
  • Incorrect customer information
  • Events beyond our reasonable control

Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful activities.
  • Attempt unauthorized access to our systems.
  • Distribute harmful software, viruses, or malicious code.
  • Submit false, misleading, or fraudulent information.
  • Interfere with the website's operation or security.

9. Intellectual Property

All content on Shopneex, including:

  • Logos
  • Images
  • Graphics
  • Text
  • Product descriptions
  • Website design

is the property of Shopneex or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, copying, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Shopneex shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of our website, products, or services.

11. Third-Party Services

Our website may contain links to third-party websites, payment providers, shipping partners, and other services.

Shopneex is not responsible for the content, policies, or practices of third-party services.

12. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account.

Please notify us immediately of any unauthorized access or security concerns.

13. Privacy

Your use of Shopneex is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

Shopneex reserves the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of any changes.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Shopneex operates.

Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the appropriate courts.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Shopneex

📧 Email: support@shopneex.com

🌐 Website: Shopneex.com

📞 Phone: +91 XXXXX XXXXX

📍 Address: [Your Business Address]

Shopneex Commitment

We are committed to providing a secure, transparent, and reliable shopping experience for every customer.

Shopneex – Shop Smart. Save More. ✨